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RESERVATION
AND SCHEDULING
As an owner at the Yachtsman Resort, you have purchased a floating week
during either the "Red", "White", or "Blue"
season. To see what weeks are included in your season next year for a
Yachtsman vacation, please look at the interval calendar on the Reservation
Request Card.
When you fill out the card, be careful to request only weeks that are
shown on your season's calendar. We guarantee that you will be assigned
a week in the season and the type of unit you purchased. Because of the
Yachtsman's "floating week" system, and because we want to be
fair to all owners (see Section 2, "Fairness System").
We cannot guarantee that you will receive any specific week, specific
building (North or South) or specific unit number when reservations are
assigned. If you have a compelling reason for such a request - such as
handicapped access, fear of heights or any other medical necessity - please
tell us so on the "Comments or Special Needs" section of the
Reservation Request Card, and we will do our best to accommodate you.
[Return to Table of Contents]
Request
Your Reservation On Time, In Writing
To reserve a vacation week, each interval owner is required to notify
the Yachtsman in writing of the week(s) he or she wishes to reserve
each year. Every year, the Yachtsman provides a Reservation Request Card
to aid you in making your reservation for the following year. To have
the best chance of receiving your requested week, you must return your
card to us by the Return Date printed on it.
Only requests received at the Yachtsman by the Return Date will
get first consideration when reservations are assigned. Requests received
later for that season will be assigned whatever weeks are left over. We
recommend that you fill out and return the Reservation and Request Card
immediately. That way, you will be assured the full benefits of our new
reservation system and avoid needless disappointment.
No requests will be taken by telephone. The Interval Owners Association
will not pay the cost of telephone calls for this purpose.
[Return to Table of Contents]
Fairness System
All resorts have "high" and "low" seasons, times of
year when their facilities are in great demand and other times when fewer
people go there. The Yachtsman's management knows which weeks are the
most often requested every year. (For example, the week that includes
July 4th always tops the list.) Every owner has equal rights to use the
Yachtsman in the season he or she has purchased (Red, White, or Blue).
But requests for the "over-requested" weeks always exceed the
number of units available.
The system of "fairness points" helps us determine which owner
should receive their first choice when reservations are being assigned.
The first year, to get the system started, we granted every owner in good
standing a "starting account" of 100 points. Each new owner
will be granted 100 points. (Deed transfers below fair value do not apply.
Transfers will inherit the existing points for that account. Contact a
staff member if you have any questions.) Every year after, each owner
will be granted 50 additional points. When an owner gets a confirmed reservation
for a week at the Yachtsman, points are deducted from his or her total
- more points if the week was an over-requested one; fewer points if the
week was not in such great demand. (To see how many "fairness points"
each week in your season is worth, look at the calendar attached to your
Reservation Request Card. Each year, on the Return Date of your season,
our reservation staff will arrange all the requests in order of the owners'
current point totals. The owners with the most fairness points will have
their requests filled first.
For example: If you have a high point total, it means that you've been
using the Yachtsman during under-requested weeks, and now you deserve
to be "near the front of the line" when the most popular weeks
are being assigned. On the other hand, if your points are running low,
it means that you have been fortunate enough to use the Yachtsman during
some of its most in-demand weeks.
Remember: Assessment of fairness points is based on the week you actually
are assigned, not on the weeks you request. If you cancel a reservation
in time for our Reservation Department to reassign the week, you will
not be charged for it. If you later reserve another week, you will be
charged fairness points for that week.
[Return to Table of Contents]
How
To Get The Week You Want
#1 Get the Request Card to us on time. To be considered for the
most in-demand weeks, your request must reach us, in writing, before the
Return Date. Even owners with high fairness points can't be considered
if their requests arrive late. Just so you don't forget and miss the date,
we suggest you fill out the card and mail it right now.
#2 Avoid the over-requested
weeks. Around July 4, for example, about three times as many owners
want to come to the Yachtsman as we have units available. But Myrtle Beach
is beautiful throughout your season. So be creative - try a new vacation
time if you can. Then, after a couple of years, if you want to come during
a highly requested week, you may have accumulated enough "fairness
points" to put you first in line for that week.
#3 Provide a range
of weeks. Be flexible about the time you request. Make at least one
of your choices a range of weeks for each "Fairness Rating".
For instance, if you can vacation any time during the summer when schools
are closed, make your range choice go from week 25 through 32. Your flexibility
will greatly enhance your chances of getting a week you select. This flexibility
allows the Reservation Department to meet the needs of as many owners
as possible.
[Return to Table of Contents]
Reservation
Request Card - Fill Out and Return Immediately
To assign you a high-demand week, we must receive a completely filled-out
Reservation Request Card from you, on or before the Return Date printed
on the card. If the card is not filled out completely, according
to the rules below, we may have to return it to you for completion, or
assign you a week you didn't choose. The request form includes the tear-off
card, complete instruction to fill out the card, and a calendar of your
seasons (Red, White or Blue) that will help you select your first-choice
week and your backup choices.
For each week that
you own, you are required to choose six possible weeks or ranges of
weeks, ranking them in order of preference. Put your first choice
in blank number 1, and so on through your 6th and last choice. On the
calendar note that each week is designated with "O" (Over-Demand),
"M" (Moderate Demand), "U" (Under-Demand). You
may choose any weeks you want as long as one of your selections has a
fairness rating of "U" and one of your selections has a rating
of "M".
Please note: By making some of your choices a range of weeks, you
greatly enhance your chances of getting a week you selected. To indicate
that you could vacation any week between Weeks 13 and 19, for example,
mark "13-19" as your choice. You can specify a range for as
many of your choices as you wish. In the Fairness Rating box, write as
many letters as apply to your range of weeks.
Be sure to make
all six selections - Our Reservation Department will never assign
you one of your low-choice weeks if a higher-choice week is available,
when it's your turn. If your request does not follow the procedure above,
it may delay the process of assigning you a week and cause you to miss
out on getting a week of your choice.
This procedure should
assure that virtually all owners who send back their Reservation Request
Cards by the Return date will receive a week they've requested. Many owners
will receive their first or second choice under this system. In the unlikely
event that none of your choices is available, the Reservation Department
will choose as week for you as close as possible to the dates you selected,
starting with your first choice.
Please check the
appropriate box on the Reservation Request Card to indicate whether you
plan to USE your week in person, EXCHANGE it, or RENT
it. This advance information helps us manage the Yachtsman efficiently,
and it allows us time to find a renter and manage the "bulk
bank" program for you (except for completed exchange). You can change
your mind later, of course - up to 30 days before your arrival date. If
you do, be sure to call the Reservations Department and tell them of your
change in plans.
If you checked
"EXCHANGE"....
Thanks to the Yachtsman's new Pre-Banking service, a number of
weeks throughout your season have already been "Bulk-banked"
in the RCI SPACEBANK to make them especially attractive for exchanges.
When you check the "Exchange" box on the Request Card, you are
automatically in the pool to receive one of these valuable weeks. The
supply of Pre-banked weeks is limited, and only owners who return their
Request Cards by the Return Date have the best chance of getting one.
For more information about how you can maximize your trading power by
use of a Pre-banked week, see the section below titled "Exchanging
your Unit."
Consecutive
Weeks
If you own more than one week, you can ask to have them scheduled consecutively.
Please mail to us, in one envelope, all the Reservation Request Cards
for the weeks you want linked - two cards for two weeks, three for
three, and so on. On one of the cards, check the "Consecutive Weeks"
box and indicate how many weeks you are requesting, then fill out blanks
1 through 6. Your requests may overlap each other - for example, if you
request three consecutive weeks and write "21-23" in blank 1,
you may also write "22-24" in one of the other blanks. Since
we cannot assign you weeks outside the season you purchased (Red, White,
or Blue), please take care that all of your consecutive weeks occur within
your season.
[Return to Table of Contents]
Confirmations/Additional
Forms
Within 60 days after the Return Date, the Reservations Department will
send you a Confirmation showing which week you have been assigned.
If you checked "Exchange,"
please refer to section on Exchanging Your Unit.
If you checked "Rent," you will receive a Rental Contract from
the Yachtsman in a separate mailing.
[Return to Table of Contents]
Cancellations
You may cancel your confirmed reservation at any time, up to 45 days before
the date of your scheduled arrival. However, there is no guarantee that
you may schedule another week in the same calendar year. Whether you use
your week or not, you must fulfill your legal obligation to your fellow
interval owners by paying your Association Fees.
IMPORTANT:
WEEKS DO NOT ACCRUE FROM
ONE CALENDAR YEAR TO THE NEXT
Therefore, if you
are not assigned your week this year, you have lost it forever. There
is no way for you to reserve a second week next year to make up for one
you didn't use this year. If you hold a confirmed reservation and do not
show up, that week is lost forever. If you wish to come on a different
week from the one assigned to you, you must either exchange your week
through RCI & II or cancel that reservation and ask to reserve another
week in this calendar year. (We will try to find you one, but success
cannot be guaranteed.) For your own sake, make every effort to use
your week, either for your own vacation or for exchange or for rental.
The Yachtsman staff is ready to help.
[Return to Table of Contents]
Fees
Of course, only owners in good standing may reserve units and occupy them.
"In good standing" means that you have fulfilled all your legal
obligations to your fellow owners, including paying all Association Fees
and Special Assessments for the current year and the previous years since
you became an owner. If you have any questions about these fees and whether
you have paid them, call the Yachtsman Association Fees Department at
1-843-448-2214.
Owners are responsible for paying phone charges and damages incurred during
their interval week either by themselves or guests. If not paid, the charges
will be billed to the owner. The owner will be charged a $5.00 service
charge in addition to the amount owed. If unpaid, the owner will forfeit
scheduling and using their interval.
Please note if you lose a key you will be charged $30.00 to change the
locks and furnish new keys. This also applies if you check out and do
not return the number of keys given to you at check-in, i.e., if you pay
for a 3rd key and only return 2 to the front desk.
Important notice for owners who are exchanging their week: Please
note that RCI & II control the occupancy of your unit once the week
is deposited into the RCI SPACEBANK. Therefore, the Yachtsman Board
of Directors requires that you pre-pay the coming year's Association fee
before you can spacebank your week with RCI. Since the Association fee
has not yet been determined for the upcoming year, you will need to pay
an "estimated fee" equal to the current year's fee. Any adjustments
that the Board makes in fees for the coming year will be billed to you
at the normal billing time. (See Exchanging Your Unit.)
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Occupancy
The maximum number of persons who may occupy a unit is determined by the
number of beds in that unit. The chart below shows the highest number
of occupants permitted in each type of unit. In some cases, a unit offered
for exchange is permitted fewer occupants than the same unit when it is
occupied by a Yachtsman owner, so be sure you are reading the correct
column of the chart. (See "Exchanging Your Unit."
Maximum
Occupancy
|
Type
of Unit You own
|
When
you stay in it yourself
|
When
you exchange
through RCI & II
|
|
Clipper
|
8
|
6
|
6
|
|
Brigantine
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6*
|
4
|
4
|
|
Schooner
|
6*
|
4
|
4
|
|
Sloop
|
4
|
3
|
2
|
|
Cutter
|
4
|
2
|
2
|
|
*
4 adults & 2 children's bunk beds.
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You may not exceed
the maximum occupancy of your unit. Owners who allow too many people to
occupy their unit are threatening the safety of their guests and other
occupants of the resort, and overburdening the facilities available to
all owners and guests. Violators will be asked to remedy the situation
immediately.
Do you plan for someone other than yourself to use your week? It is your
responsibility, as the owner, to tell the Reservations Department so in
writing, before the week begins. For your protection, we cannot permit
other persons to use your interval week without written authorization
from you.
The unit cannot be registered to anyone under the age of 19. All other
members of the traveling party must also be 19 years or age or older,
unless accompanied by a parent or guardian. Each person from 19 to 21
years of age will be required to pay a $200 security deposit. The Board
Of Directors has found it necessary to establish this rule in order to
pay for any property damage that sometimes occurs when young people "party."
It is your property - help us protect it! All other guests must present
a security deposit of $100. The deposit will be collected at check-in
and will be refunded according to our standard policy.
NO PETS ALLOWED!
Advance notification to the Reservations Department will assure that your
renter or guest can check in at the Yachtsman without a problem.
[Return to Table of Contents]
EXCHANGING
YOUR UNIT
"Pre-Banking" - A new exchange service
for Yachtsman Owners
RCI has told us that the earlier a week is "spacebanked" - listed
with RCI for exchange - the more the "Trading Power" and the
better are the chances for a successful exchange. To give Yachtsman owners
a head start on this process, the Yachtsman has already "bulk-banked"
weeks throughout the year with RCI. Because these weeks have been bulk-banked
with RCI up to two years in advance, their Trading Power is higher
than that of a week that is banked after you receive your confirmation,
only three to five months before the beginning of your season.
If you're sure you want to exchange your week in the coming year, check
the "Exchange" box on the Reservation Request Card. The Reservations
Department will do its best to assign you a Pre-Banked exchange week on
or near one of the six weeks you have selected on the Request Card. Pre-Banked
intervals are not available every week of the year and supply is limited.
Only owners who get their Reservation Request Cards in by the Return Date
will have the best chance of getting a Pre-Banked Week.
IMPORTANT NOTE: At present we do not Pre-Bank units with Interval International
(II).
[Return to Table of Contents]
How
to Exchange Your Unit
If you wish to make an exchange with Resort Condominiums International
(RCI) or Interval International (II), you simply need to:
1. Pay your Estimated Association Fee. To find out the amount of your
fee, call the Yachtsman at 1-843-448-2214 and ask for Association Fees.
They will tell you what the estimated fee is for your unit type.
Please mail your Estimated Association Fee in a separate envelope to:
The Yachtsman
Association Fees
1304 N. Ocean Blvd.
Myrtle Beach, SC 29577-3761
2. Fill out your Reservation Request Card, checking the box marked "Exchange"
for the company you are using and send the card to the Yachtsman as soon
as possible.
Remember: Once you've
checked "Exchange," if available, the Yachtsman will deposit
a Pre-Banked week in your name with RCI. This provides you with a week
with a higher trading power, but once the deposit has been completed,
you can't change your mind later because a Pre-banked week deposited in
your name becomes final.
If the Reservations
Department was able to assign you a Pre-Banked week, you will receive
a verification of that fact from us. Your unit has now been deposited
with RCI and the deposit part of the exchange is complete. Should you
require additional information regarding your exchange, please contact
RCI directly.
IMPORTANT NOTE:
If we were unable to assign you a Pre-Banked week, you will receive a
confirmation of the week available to you for exchange. Call the Yachtsman
Reservations Department and they will provide you with the additional
information that RCI requires for spacebanking your unit. You will
be responsible for banking this week with RCI. All bankings with II must
be done by the owner.
[Return to Table of Contents]
Prerequisites
For Exchange
To make an exchange through RCI or II, you must meet the following conditions:
1. You must be a current member of RCI or II with all dues and fees paid.
2. You must abide by RCI's & II's rules. RCI & II are separate
companies and are not affiliated with the Yachtsman. RCI & II set
their own maximum occupancy for your type of unit - see columns in the
Maximum Occupancy chart on page 6. The RCI & II maximum occupancy
may be less than the maximum number of Yachtsman permits to stay in the
units. Be careful not to confuse your Yachtsman maximum with the RCI &
II maximums.
3. You must have prepaid your Estimated Association Fees for the interval
week you are banking with RCI or II.
4. You must be a Yachtsman owner in good standing with all current and
prior Association Fees and Special Assessments paid.
Yachtsman Internal
Exchange (SWAP)
Available to all owners who desire to swap their week through our own
reservations department. This is available only in your own color season.
There is no guarantee especially if you are trying to swap into the high
demand weeks of each color time. The charge for a successful internal
swap is $50.00.
As an owner at the Yachtsman, you have many options once you have reserved
your week. You may use it yourself, let a family member or friend use
it, exchange it, or rent it. If you choose to rent it, you will be sent
a Rental Agreement.
[Return to Table of Contents]
How
To Rent Your Unit
1. If you choose to put your unit up for rent, check the "Rent"
box on the Reservation Request Card. Note: Checking Rent will not increase
or decrease your chances of getting a requested week.
2. You will receive a confirmation along with information on our rental
program. There is a small $20 processing fee to defray administrative
and mailing costs to your association. Simply return the enclosed form
with the fee to receive a rental contract. As soon as we receive your
contract we will make your unit available for rental. Units are rented
starting with the earliest contract received in our office.
3. If you decide to rent after having already received your Confirmation,
please call or write the Reservations Department and ask for a rental
contract.
4. Have you arranged, on your own, for someone other than yourself to
use your week? It is your responsibility, as the owner, to tell the Reservation
Department so in writing, before the week begins. For your protection,
we cannot permit others to use your interval week without written authorization
from you. It is your property - help us protect it! Advance notification
to the Reservations Department will assure that your renter or guest can
check in at the Yachtsman without a problem.
5. The unit cannot be registered to anyone under the age of 19. If the
persons using your unit do not include an adult over the age of 21, a
$200 security deposit per person will be assessed at check-in. The Board
of Directors has found it necessary to establish this rule in order to
pay for any property damage that sometimes occurs when young people "party."
All other guests must present a security deposit of $100.
[Return to Table of Contents]
OWNERS
USE OF UNRESERVED WEEKS
The Board of Directors of the Interval Owners Association have asked the
management company to make unreserved weeks available to owners in good
standing for their use. Owners are entitled to rent these weeks at a daily
rate equal to 1/7 of the Association Fee. A one-time maid service charge
is applied to a stay shorter than once week.
Maid Service Fees
Clipper ……………………………………………………
$30
Schooner/Brigantine ………………………………………
$25
Sloop/Cutter ………………………………………………
$20
Reservations for these unreserved weeks are made by calling the Reservations
Department, who will assign them through normal rental process, on a first-come,
first-serve, space-available basis. In order to keep enough weeks available
for owners who need to reschedule their intervals, the Reservations Department
will not rent any unit earlier than 21 days before the arrival date. Therefore,
to find out whether there are unreserved weeks available for Owners Use
of Unreserved Weeks, you must wait to call until 21 days or less before
your desired date. Minimum night stay and surcharges may apply.
Only Yachtsman owners of record are given the special pro-rated Association
Fee rate (1/7 of the Association Fee per night). Please note: The revenue
collected from these rentals helps defray the cost of operating the Interval
Owners Association and contributes to lower fees.
[Return to Table of Contents]
USEFUL
PHONE NUMBERS
Toll Free from USA & Canada 1-800-955-2627 or 1-843-448-2214
Timeshare Rental & Resale Program 1-800-955-2627
RESERVATION DEPARTMENT
OFFICE HOURS
The Reservations Office is open Monday through Sunday,
8:00 a.m. to 12:00 p.m. summer hours. Hours vary in the off-season.
We hope this information will help you as you make reservations at the
Yachtsman. If you have any questions on the subject, our friendly and
courteous Reservations Department staff will be happy to answer them.
Happy Vacationing!
Sincerely, Reservations Department, The Yachtsman
REMINDER
Check-in time is 3:00 p.m. and check-out time is 10:00 a.m.
In the past, we have tried to accommodate our owners checking in early.
We now have owners demanding check-in at 7:00 a.m. Many owners are also
requesting certain floors or specific rooms and arriving for an early
check-in. We may have an open unit to put an owner in, but if they want
a specific room and it is not clean, then our front desk has to get the
housekeepers to stop what they are doing and go clean a new room. It creates
an uncomfortable situation for all the owners and the staff. More importantly,
the quality of maintenance and cleanliness delivered for that unit is
compromised.
We will continue
to do our best to accommodate, but we ask that owners give us a reasonable
chance to do so. Please wait until after you check in to buy groceries
that could spoil in the heat, or make arrangements for your own cooling
devices.
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